What do you need help with?

Why do some of the settings for my DFNT solution show different values in the Diagnostic Menus than the values I downloaded in my DFNT.CFG file?

If you see different values displayed in the Diagnostic menus than what are in your DFNT.CFG file in the [DF1 Pass-Through Port] or [DF1 Pass-Through Server Port 1] sections, it could be due

Read more

Can any ProLinx module support COM to SLC5/05 and 3 serial devices? How can I connect more than one DF1 device to an Allen-Bradley processor's channel 0 port? Need to use the serial port on a SLC50

For this type of application, your customer can use the ProLinx gateway. This gateway is a multiplexer between one slave DF1 device and 3 master devices. You will have to connect the SLC505 serial ... Can any ProLinx module support COM to SLC5/05 and 3 serial devices? How can I connect more than one DF1 device to an Allen-Bradley processor's channel 0 port? Need to use the serial port on a SLC

Read more

I am using a ProSoft DFCM solution (or possibly another DF1 protocol product) and I am having problems establishing and/or maintaining communications with a node that his been assigned Station Number

The number 16, or 10hex, is a special number in the protocol.  This number is used as an 'attention' character, as special control character that alerts DF1 receivers that a command message ... I am using a ProSoft DFCM solution (or possibly another DF1 protocol product) and I am having problems establishing and/or maintaining communications with a node that his been assigned Station Number

Read more

Does ProSoft have local technical support?

ProSoft has technical support offices throughout the globe. North America Languages spoken: English, Spanish +1.661.716.5100 support@prosoft-technology.com Europe

Read more

Which of your products support RS-485 serial protocols?

for your application. ProSoft solutions are categorizedby the required protocols, not by the electrical interface type.  Protocol examples include: Serial Modbus (Modbus RTU), Serial ASCII, DF1, DNP3, etc.

Read more