What do you need help with?
I cannot locate the .EDS file for my ProSoft Product. Where can I get the proper .EDS file for my module?
of this. we do not provide .EDS files for every product which could support them. If you are in a situation where an .EDS file is required for a specific product, visit the product page off the main http
Read moreWhy can't I download my program to an L3 series controller on Revision 20?
, as shown here at the bottom of page 11: Revision 21 Change Notes Update: February 2016 - Rockwell has released a new Revision 20 series firmware, 20.018, that also fixes the issue for version 20 users.
Read moreI just powered up my ICX30-HWC, how do I access it?
address of the ICX30 to load up the default login page. Login with the default credentials of ADMIN and PASSWORD, and you are ready to configure your ICX30!
Read moreIP Addresses not showing up in the Radio Discovery Tool
Make sure you connect to your radio with an Ethernet cable (Cat5, Cat5e, Cat6, etc) either directly or through a switch. *Radio's have auto detect port so straight-through or crossover are fine
Read moreMy sample slot server CSV is throwing a backplane error, do I have a bad sample?
There was a version of the Slot Server firmware, DCC v6.05f, which required an extra field in the backplane transfer section to operate properly. If you are having backplane issues with our sample
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